Question 1

What areas do you cover in North London?

Accepted Answer

We provide professional painting and decorating services across six North London areas: Islington (N1), Finchley (N3), Wood Green (N22), Crouch End (N8), Highgate (N6), and Muswell Hill (N10). We're local to these areas, which means faster response times and competitive pricing.

Question 2

Are you insured and do you guarantee your work?

Accepted Answer

Yes, we carry comprehensive public liability insurance up to £5 million and provide workmanship guarantees on all projects. If there's any issue with our work, we'll return to fix it at no extra cost. Your peace of mind is important to us.

Question 3

Do you work on both residential and commercial properties?

Accepted Answer

Absolutely. We handle everything from single rooms in flats to entire houses, as well as commercial spaces like offices, shops, and restaurants. We can work around your schedule and minimize disruption to your business or daily routine.

Question 4

How experienced is your team?

Accepted Answer

We have over 10 years of experience in painting and decorating across North London. Our decorators are fully qualified, time-served professionals who take pride in their craft. We've completed hundreds of projects and maintain a 4.9-star average rating.

Question 5

How much does painting and decorating cost?

Accepted Answer

Costs vary depending on the size of the project, condition of surfaces, materials used, and specific requirements. As a rough guide, a standard room might cost £300-600, while larger projects are priced per square metre or day rate. We provide detailed written quotes with no hidden costs.

Question 6

Do you offer free quotes?

Accepted Answer

Yes, all our quotes are completely free with no obligation. We'll visit your property at a time that suits you, assess the work required, discuss your preferences, and provide a detailed written quote. There's no pressure and no hidden costs.

Question 7

What's included in your quotes?

Accepted Answer

Our quotes include all labour, materials (paint, primers, fillers, dust sheets, etc.), surface preparation, and cleanup. We break down costs clearly so you know exactly what you're paying for. Any additional work needed is discussed and agreed before we proceed.

Question 8

Do you require a deposit?

Accepted Answer

For larger projects, we typically request a small deposit (usually 25-30%) to secure your dates and purchase materials. The remaining balance is due upon completion when you're completely satisfied with the work. We never ask for full payment upfront.

Question 9

How long will my project take?

Accepted Answer

A standard room typically takes 1-2 days, while larger projects like whole houses can take 5-10 days depending on the scope. We provide realistic timescales in our quotes and always aim to finish on or ahead of schedule. We'll keep you informed throughout the project.

Question 10

Do I need to move all my furniture?

Accepted Answer

You don't need to move everything. We're happy to help move furniture to the centre of the room and cover it with dust sheets. For smaller items, ornaments, and valuables, we recommend moving them beforehand. We'll discuss the specifics during our site visit.

Question 11

How do you prepare surfaces before painting?

Accepted Answer

Proper preparation is key to a lasting finish. We fill cracks and holes, sand surfaces smooth, remove loose paint, clean walls to remove dust and grease, and apply appropriate primers. We never skip prep work—it's what separates a good job from a great one.

Question 12

Will you protect my floors and furniture?

Accepted Answer

Absolutely. We use heavy-duty dust sheets to protect floors, furniture, and fixtures. We're meticulous about keeping work areas clean and tidy, and we clean up thoroughly at the end of each day and when the job is complete.

Question 13

What brands of paint do you use?

Accepted Answer

We use premium trade brands like Dulux Trade, Crown Trade, and Farrow & Ball, depending on your budget and requirements. Trade paints offer better coverage, durability, and finish than retail versions. We're happy to discuss specific brands and finishes during your quote.

Question 14

Can I choose any colour I want?

Accepted Answer

Yes! We can match any colour you like. Bring us a paint swatch, colour code, or even a fabric sample, and we can match it. We also offer colour consultation if you're unsure, helping you choose shades that work with your lighting and furnishings.

Question 15

Do you use eco-friendly or low-VOC paints?

Accepted Answer

Yes, we can use low-VOC (Volatile Organic Compounds) and eco-friendly paints on request. These are ideal for nurseries, bedrooms, or homes with allergies. They have minimal odour and are better for indoor air quality, though they may cost slightly more than standard paints.

Question 16

What finish should I choose - matt, silk, or gloss?

Accepted Answer

It depends on the room and surface. Matt emulsion is popular for ceilings and walls as it hides imperfections. Silk/satin is durable and wipeable, ideal for kitchens and hallways. Gloss or eggshell suits woodwork and high-traffic areas. We'll advise based on your specific needs.

Question 17

How quickly can you start?

Accepted Answer

We can often start within 1-2 weeks, depending on our current schedule and the size of your project. For urgent work, we'll do our best to accommodate you sooner. Being local to North London means we can be flexible with scheduling and site visits.

Question 18

Do you work weekends or evenings?

Accepted Answer

We can arrange weekend or evening work for commercial clients or if it better suits your schedule. There may be a small premium for out-of-hours work, but we're happy to discuss options that minimize disruption to your routine.

Question 19

What happens if it rains during exterior painting?

Accepted Answer

We monitor weather forecasts closely for exterior work. If rain is forecast, we'll reschedule that portion of work. Exterior paint needs dry conditions to cure properly, so we never compromise quality by working in unsuitable weather. We build flexibility into our schedule.

Frequently Asked Questions

Jump to:

General Questions

What areas do you cover in North London?

Are you insured and do you guarantee your work?

Do you work on both residential and commercial properties?

How experienced is your team?

Pricing & Quotes

How much does painting and decorating cost?

Do you offer free quotes?

What's included in your quotes?

Do you require a deposit?

Process & Preparation

How long will my project take?

Do I need to move all my furniture?

How do you prepare surfaces before painting?

Will you protect my floors and furniture?

Materials & Paint

What brands of paint do you use?

Can I choose any colour I want?

Do you use eco-friendly or low-VOC paints?

What finish should I choose - matt, silk, or gloss?

Timing & Scheduling

How quickly can you start?

Do you work weekends or evenings?

What happens if it rains during exterior painting?

Still Have Questions?

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